The Together-Equitable-Accessible-Meaningful (TEAM) education program aims to improve the productivity of patient-provider interactions to promote equitable, accessible and patient-centered care that results in better health outcomes for those impacted by cancer.

The Institute for Patient-Centered Initiatives and Health Equity at the GW Cancer Center will educate patients and caregivers impacted by breast and other cancers to identify providers who are culturally sensitive, improve their health literacy and advocate for themselves and their loved ones in shared decision-making. We will also train health care clinicians, administrators and other professionals to support patient engagement, enhance patient-provider communication and engage in culturally sensitive practices. At the core of our approach is intersectionality, as individuals who identify with more than one vulnerable group (minority race/ethnicity, minority sexual orientation or gender identity, low income, etc.) may be at elevated risk for poor health outcomes.

About the Health Care Professional Training

The TEAM program will engage a cohort of multidisciplinary health care professionals from health care organizations across the country in a multi-phase training session in Fall 2017 and Winter 2018. The goal of the training program is to help individual health care organizations implement quality improvements regarding patient-provider communication, cultural sensitivity, health literacy and shared decision-making. Educational materials promoted through the training address needs identified through formative research with patients and providers.

This no-cost training for health care organizations that provide cancer-related services aims to improve the productivity of patient-provider interactions to promote equitable, accessible and patient-centered cancer care.

From October 2017-June 2018, multidisciplinary teams will complete the multi-phase training program, which includes a self-paced online course, a two-day workshop in Washington, D.C. and technical assistance from renowned faculty in creating and implementing a quality improvement plan.

Eligible organizations must provide cancer care services, which may include screening and preventive services, diagnostic testing, treatment and/or survivorship care. Organizations may range in size (from a specific oncology department to an entire practice or hospital) and care setting (like a community-based clinic or an in-patient facility). While this training program is largely designed for organizations that provide cancer care services, it may be applicable to primary care organizations that provide robust post-treatment survivorship care.

The application period has now closed.

View the Agenda for the In-Person Training Learn About the TEAM Cohort


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Online Course Learning Objectives

By completing this online course, learners will identify strategies to:

  • Engage patients and their loved ones in shared decision-making across the cancer care continuum
  • Increase minority patient representation, including racial and ethnic minorities and sexual and gender minorities, across the cancer research spectrum
  • Counsel and educate patients and their loved ones to engage in self-advocacy across the cancer care continuum
  • Communicate more effectively with patients with low health literacy and limited English proficiency
  • Tailor care for racial and ethnic minorities and sexual and gender minorities to address unique cancer risks, challenges and barriers to care, as well as resources and areas of resiliency
  • Assess and mitigate provider implicit bias in interactions with patients
  • Engage in culturally respectful and affirming interpersonal exchanges with patients
  • Enact culture change to support the provision of culturally affirming care

Online Course Topics

Below is a sample of some of the many topics covered by the TEAM Online Training.